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LOT Polish Airlines selected XPlore by PXCom to be deployed across the IFE system of its B787 fleet in order to avail of an end-to-end solution for its destination, corporate and onboard meals services sections

Touch points

Seatback screen

 

Features

Digitized Meals Menus

Destination guide

Corporate section

Advertising capabilities

Native advertising

Passenger engagement

Destination activities
booking – coming soon

Testimonials

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Michal Zawada

(2020) IFE Manager

“The application meets my expectations and really expands possibilities of our IFE system. Big thanks to PXCom and its incredible team”

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REQUIREMENTS

LOT Polish airlines wished to digitize its meal menu cards and integrate them as an interactive app available on their IFE seatback screen. The app needs to display the accurate catered menu, and beverage offering according to the passengers’ seat class, the aircraft route, and the GUI language. Due to the number of operating routes, a fully automated process was expected.

SOLUTION DEPLOYED

PXCom introduced LOT Polish Airlines to its leading XPlore by PXCom platform in order to meet the airline’s comprehensive set of expectations. XPlore by PXCom accommodated all requirements listed by LOT Polish, natively enabling a centralized content management for all three sections. Native advertising feature is also managed through this unique entry point.

OUTCOMES

For the meal menus, the caterer provides menu cards’ excel descriptions on a monthly basis. The excel sheet is automatically uploaded to the back-office to update the content aimed at being onboarded, then the in-flight app content is automatically updated through the Content Media Update process of Thales. In the near future, an API will be set up between the caterer’s IT system and PXCom’s back-office.